A chromium-plated overview
Our ERP system allows us to register and manage electronically every aspect of company operations – from budgets and stocks to production plans, assembly, price lists, parts lists, KPI, invoicing and financial control.
The ERP system gives us a chromium-plated overview. We can follow every detail of every order from A–Z. We get better and more accurate information for analysis and planning, and the system minimises the risk of misunderstandings or mistakes.
The ERP system plays a very important role in our constant efforts to improve efficiency and simplify production. It also gives us a basis for making the right decisions, both short-term and long-term.
At Rota A/S we have deliberately chosen not to use ISO 9001 certification and instead have built up a quality control system that runs parallel with ISO certification. This decision is due to the fact that in the course of a year there are so few discrepancies/complaints. So we think being certified would only increase costs unnecessarily, thus increasing prices for our customers.
Our quality control system ensures that customers enjoy doing business with us. We have written procedures for everything from complaints to changes in technical drawings.
We are constantly evaluated by customers that have ISO 9001 certification. These customers do not normally come with new requirements after such an evaluation, because we already meet their requirements.
The customer’s evaluation normally covers the following: quality, packaging, delivery time, defects, measurement reports, and order confirmation.
Handbook on quality
The concept of quality pervades the whole company
At Rota A/S we have created a handbook aimed at ensuring quality and constantly improving our company. Basically we believe that we can only go on producing quality products if the concept of quality is a big part of our company culture. So Rota’s feeling for quality is reflected in every detail, every aspect of our work, and in every employee.
For several reasons we have decided not to put the handbook on this web site, but visiting customers can view it on request.
“Quality is our trademark – so quality assurance is crucial for us …”
With our Zeiss Eclipse we can prepare measurement reports. They must be requested with the order and there is a small charge. The measurement report can be sent with the article or sent through the post as required. The report is registered in the QA department under the customer’s name. Sometimes we prepare internal measurement reports that can be presented in the event of disagreements so as to reassure the customer that components have been made as per the technical drawings provided.
In addition to ordinary measuring equipment, we also use the following:
Zeiss Eclipse measuring machine with 3D software Calypso, with the following dimensions,
X – 1000 mm
Y – 1000 mm
Z – 580 mm
Nikon measuring microscope with 2D software, Digital colour CCD camera
X – 200 mm
Y – 150 mm
Z – 150 mm
All our measuring equipment has been registered and is covered by a calibrating procedure.